Deputy IT Manager

  • 31/01/2020
  • £20,001 - £30,000

The On Line Group comprises of a number of private limited companies.  A team of four permanent staff manage currently between 200-250 workstations located across four local sites interlinked with fibre optic cable.  Most of the support is carried out remotely but visits to sites can be required so a driving licence is essential.  The clustered windows servers are maintained by a service company, but the IT staff are responsible for first line support and maintenance.

The successful candidate should:

  • Hold a computing degree or have extensive equivalent proven professional experience
  • Demonstrate commitment to continuous professional development

Background & Experience

The successful candidate should have:

  • Extensive experience in IT infrastructures, technical resources and operations covering network (data & voice), telecommunications, server, storage, backup, database, virtualisation and software distribution.
  • Experience of Continuity Management and Disaster Recovery.
  • Good communicator and team player
  • ISO27001 awareness and compliancy preferred.

Daily Duties:

  • Deputise for IT Manager during absence and holidays
  • 1st line support for Windows Server 2012 – 2019
  • SQL server desirable but not essential
  • Working with IT Service Desk ticket system.
  • Knowledge/configuration of VLANS and interlinked internal networks
  • Computer Workstation building, creating system build operating system images
  • Microsoft Cluster server awareness and failover techniques (servers are managed by service company)
  • Network cabling, patching into sockets etc.
  • Windows 10 desktop support
  • Ability to work under pressure and work within a team
  • Assist with the collation of KPI’s
  • Office 365 experience
  • Following procedures to ensure ISO27001 compliancy at all times
  • Network printer configuration within server environments
  • Backup Exec, NAS box awareness
  • Avaya IP Telephony user configurations


£27,000 - £30,000 per annum

For more information please email