Our Ethics

As a family-owned group of independent businesses it is important that we adhere to strict ethical standards in order to demonstrate corporate social responsibility within both the sectors and communities we operate in.

As such, our core values are based not only on our vision to grow and develop as a successful organisation, but also to provide real value to our clients and employees.

To ensure that this policy is applied practically across all ‘On Line’ branded companies, we have established 9 brand values that capture the ethical thrust we want to achieve for the On Line Group.

  • Leadership – the courage to shape a better future
  • Accountability – be accountable for our actions and inactions
  • Integrity – we behave ethically and are respectful, open, honest and real
  • Quality – commitment to excellence without compromise
  • Commitment – assist in our clients' success by providing exceptional service and personal relationships
  • Professionalism – we provide the best engineering available to meet client needs
  • Innovation – we develop better engineering solutions through continuous learning
  • Loyalty – we make every effort to attract and retain excellent, motivated employees, who are the source of our success
  • Brand – to reflect the brand in all aspects of work and contact with clients, colleagues and the public. To be part of the On Line family

We also strive to go above and beyond required standards, demonstrating compliance and proactivity in the following areas:

Procurement

In our approach to procuring contracts we strive to provide the best possible solution and deliver great value for every project, no matter how large or small.

Since the formation of On Line Design in 1982 we have procured a large number of contracts with firms in the Oil & Gas, Pharmaceutical, Steel, Food and other sectors, all being selected for the opportunities on offer and the significance to engineering progress rather than solely for monetary gain.

This philosophy has led to us becoming partners for many of the region’s most respected organisations, including Centrica Storage, Phillips 66 and Novartis.

Environment

Protecting people and the environment is one of our core considerations at the
On Line Group. Every project undertaken is done so with the utmost respect to environmental and social responsibilities, to ensure that every solution we provide not only improves the workplace environment in which they are deployed, but also sustains the natural environment surrounding their use.

We are ISO 14001 registered – a certification mapping out the framework that companies or organisations can follow in order to set up an effective environmental management system. This means that we can provide assurance to our stakeholders that environmental impact is always measured and improved within the On Line Group.

Sustainability

Since the formation of On Line Design in 1982, it has been our goal to achieve sustainable growth by being the number one provider of Integrated Engineering Solutions in the Humber region.

To this end, our annual turnover has consistently increased and we have actively pursued opportunities for the expansion of our services and operations, recruitment and procurement of prestigious and challenging contracts.

We believe that by demonstrating sustainable growth we can consistently provide significant benefits to all key company stakeholders, including our clients, our staff and suppliers.

Diversity

With over 600 personnel working across our companies it is very important for us to demonstrate compliance with diversity standards.

Over the years we have devoted ourselves to creating a work environment that provides all our employees and associates equal opportunities for career development.

Whilst we are based in the Humber region, we actively recruit the personnel from across the UK and abroad that we feel will add value to our operations and clients. We also apply this philosophy to our recruitment agencies – On Line People and On Loan Recruitment – recruiting staff for employers based only on their professional credentials and character.

In restructuring the Group in 2013 it was important that all our companies demonstrate an inclusive and communal workplace environment, which we believe to be critical to the long term sustainability of our organisation.


Ethical Trading Policy

On Line Group's Code of Conduct on Ethical Trading states our policy on legislation, child labour, conditions of employment, wages and benefits, human trafficking, health and safety and environmental policy.

We undertake all reasonable and practical steps, to ensure that our standards are being implemented throughout the businesses of our suppliers and that local legislation and regulations are complied with. We will assess any instances of non-compliance on a case-by-case basis and will then tailor remedial action appropriately. We will only trade with those who fully comply with this policy or those who are taking verifiable steps towards compliance.

We oppose the exploitation of children and young people and, in addition to national employment laws, we require of our suppliers that children under the age of 14 years, or those below the age for completion of compulsory schooling, must not be employed full-time.

We oppose the exploitation of workers and we will not tolerate forced labour, or labour which involves physical, verbal or psychological harassment, or intimidation of any kind. We will not accept human trafficking in our business or supply chain. The recruitment, provision or importation of a person for labour services must not be undertaken through the use of force, coercion, abduction or fraud. We will not permit the exploitation of, or discrimination against, any vulnerable group. Workers must have the right to form and join organisations to facilitate freedom of association and collective bargaining and all workers must have written employment details, which must pay due regard to the welfare of individuals. We support fair and reasonable rewards for workers. Wages should reflect local norms and should meet or exceed any legal minimum wage levels. Wages must be paid in cash, or by cheque or bank transfers. Workers must receive full written details of their pay. While local and cultural differences will be observed, workers must not be expected to work in excess of 48 hours per week on a regular basis, including overtime. Any overtime must be voluntary. Workers will be entitled to at least one day off in seven. Individual workers have the right to choose not to take their days off should they so wish.

We require that appropriate health and safety training, be provided for all people in all working areas. All activities must be carried out under conditions that have proper and adequate regard for the health and safety of those involved. Management arrangements must be in place to detect, avoid and respond to potential threats to health and safety.

We promote our own business objectives with those in our supply chain to minimise the environmental impact of our operations and also encourage the consideration of social issues in business.


The On Line Group Anti-Slavery and Human Trafficking Statement

The On Line Group operates across the UK. The products On Line Group and its subsidiaries source are from a broad range of national and international suppliers. Many of those national supplier relationships are sourced and managed by our dedicated team in the UK.

We have a Code of Conduct on Ethical Trading, which sets out our policy on legislation, child labour, conditions of employment, wages and benefits, health and safety and the environment. The Code of Conduct has recently been updated to include our policy on human trafficking.

We undertake all reasonable and practical steps which include supplier audits, to ensure that our standards are being implemented throughout the businesses of our suppliers and that local legislation and regulations are complied with. We will assess any instances of non-compliance on a case-by-case basis and will then tailor remedial action appropriately. We will only trade with those who fully comply with this policy or those who are taking verifiable steps towards compliance.

This statement has been approved by our Board of Directors, who will review and update it as necessary on an annual basis.